Answers about customised diary, personalisation and ordering.
What cover and size options are available?
Leather Back and Hard Cover are each offered in Small and Standard. Select both options on the product page.
What are the prices?
Leather Back is ₹399 for Small and ₹499 for Standard. Hard Cover is ₹299 for Small and ₹399 for Standard. The current product-page price takes priority if updated.
Can I add a photo or dedication?
Yes. Use the personaliser to add your name, image or message and describe your preferred cover layout.
Where can I check exact dimensions and page layout?
Contact the studio before ordering if exact dimensions or a particular page format are important. Small and Standard are the current size names.
Can I cancel a confirmed personalised order?
Voluntary cancellation is not offered after confirmation. If you request cancellation once customisation or production has begun, committed costs can be non-recoverable, up to 100% where legally permitted. Statutory refund rights and reciprocal cancellation obligations still apply. Read the full Return & Refund Policy.
What if my personalised gift arrives damaged?
Report damage within 7 calendar days and request a full refund through private support. Provide one continuous, unedited video from the sealed parcel through opening, complete unpacking and inspection of the product in your hands, plus damage photos and the order number. Keep all packaging. Claims are verified under the Return & Refund Policy, and applicable consumer rights remain available.
Where should I ask other questions?
Use private support for order-specific problems or evidence. Use the community for public product or design questions. Do not post private order details publicly.
View Customised Diary · Return & Refund Policy · Private support · Ask the community